Event-centric alerting with built-in response tracking
SMS | Email | Voice messages | Group calling
All wrapped in a simple to use mass notifications API
Alerting Hub makes it possible to reach and interact with many people but without making it complicated.
Alerting Hub is different. Unlike other notification API providers, our focus is on each ‘alert’ or ‘event’ as an entity. This means that with one call to the Alerting Hub API multiple SMS, Voice and Email messages can be sent. Just to be clear, that’s one, single, request to our platform; we’ll do the rest!
One API call triggers multiple notification types
/api/json/sendalert
We place focus on the entire notification event, not just message delivery. Taking this approach enables us to provide a wide range of enhanced notification features that are tuned to the specific and challenging demands of high volume mass notification systems.
With just one single call to the Alerting Hub API thousands of SMS, Voice and Email messages can be sent and group-calls started.
A previously saved alert can be triggered when a unique short-link is clicked or an SMS keyword sent. Useful for those emergency / panic-button situations.
Change who receives what message based on the time of day, day of the week or month and so on.
Send automated follow-ups based on who has or has not responded to previous alerts.
Fully scalable for demanding applications. We have agreements in place with many service providers which increases resilience, capacity and reach.
Get two or more people on a call right now, just by clicking on a short weblink or sending an SMS or email with a keyword.
Intelligent scheduling for an alert for a future time, with the option of regular repeats.
Easily marshal results and replies for a specific event, We can call you on a web-hook, or you can collect via our API
Personalise and tailor the content of messages including; current date; time; recipient names; or any other data you wish to include.
Full scalability in the cloud. Alerting Hub’s ‘scale on-demand’ platform ensures you can initiate notifications to as many recipients as required.
Intelligent scheduling for an alert for a future time, with the option of regular repeats.
Easily marshal results and replies for a specific event, We can call you on a web-hook, or you can collect via our API
Personalise and tailor the content of messages including; current date; time; recipient names; or any other data you wish to include.
Full scalability in the cloud. As the demands of your application increase the Alerting Hub platform will automatically scale up to match. Wobble
We take great care with your data, keeping as little information as possible, encrypting anything stored on your behalf and never logging an entire phone number or email address. Using Google Authenticator style QR codes we can make sure that the right callee answers a call or that critical alerts are only activated by authorised people.
Voice calls are still the most attention grabbing, intrusive way to get your message heard.
With Alerting Hub, full scalability is provided in the cloud. As the demands of your application increase the Alerting Hub platform will automatically scale up to match. Redundancy is built in at both a service provision and platform level, where failover is established between providers to ensure calls still get through and platform instances run in multiple regions to ensure maximum uptime.
Full range of voice features required by mass notification systems supported:
With a carrier level outbound capability, Alerting Hub can send 000’s of SMS in a matter of minutes. Coupled with our international delivery service with realtime notifications; sender ID modifications; and return addresses with detailed reporting, Alerting Hub enables you to integrate an enhanced SMS element to your mass notification solution.
All basic and enhanced text messaging features included as standard:
Include a greater volume of information, advice and instructions through this still popular messaging channel. Similar to our SMS capability, 000’s of email messages can be sent quickly and cost effectively, with the added benefit of being able to add attachments.
Per message
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per message
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At a glance
SMS, Voice and email
Service provision | Redundancy | Security
Alerting Hub can manage all outbound calls, text messages and emails made through the PSTN and over SIP
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We have agreements with multi-providers to meet a number of mass outbound application requirements
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Happy to work with your current service providers – instead of or in addition to ours
Use our simple API
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Let us write it for you
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Use Alerting Hub behind your existing customer front end
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Let us develop the customer front end for you following your branding guidelines
We can host the application, whether you have written your own or we’ve developed it for you
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Or you can continue to mange this aspect as you do today
Want to send SMS, voice and email alerts as part of the same mass notification? Using the Alerting Hub API you can trigger multiple events with just the one API call.
As the demands of your application increase the Alerting Hub platform will automatically scale up to match.
At a glance
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